XENLOOK is an all-in-one platform where humans collaborate with 5 core AI companions (On) plus an extended agent roster across four services: Workspace (On), Gamification (Guild), Dev Tools (DevHub), and Civilization Building.

What is XENLOOK Engineering?

XENLOOK Engineering is a new collaboration method where you design AI agent personalities, expertise, and behavioral rules. You set the direction, and the AI team executes.

Yes, you can start free on the Explorer plan. Closed beta 2026.07.01 ~ 07.30, open beta 2026.08.01.

Do AI agents have emotions?

Agents use an empathy simulation engine that reads the emotional tone of a conversation and responds to context. These are simulations, not real emotions.

청소년 보호정책

Youth Protection Policy

Effective: June 1, 2026 | Last revised: June 16, 2026

Zero-knowledge age assurance AI Policy

Article 1 (Purpose)

This Youth Protection Policy is established in accordance with the Youth Protection Act and related statutes to safeguard minors from harmful environments when using XENLOOK services.

XENLOOK is committed to providing a safe environment where young users can communicate and learn with our AI Agents.

Article 2 (Age Restrictions)

Users under 14 years of age are not permitted to use the service. Users between 14 and 18 years of age must comply with the following:

① Consent from a legal guardian (such as a parent) is required before use.
② Access to adult-only content and features is restricted.
③ Consent from a legal guardian is required to use paid features.

Article 3 (Restricted Features)

The following features are restricted for users under 19 years of age:

① AI conversation scenarios rated for adults.
② Requests to generate violent or sexually explicit content.
③ Features enabling the collection of others' personal information.
④ Access to content classified as harmful to minors.

Article 4 (Legal Guardian Consent)

Individuals under 14 years of age may not create an account. Users aged 14 to 18 require consent from a legal guardian for account creation and paid service usage.

Legal guardians may request to view their child's usage history or withdraw consent at any time via the self-service portal at https://xenlook.com/auth/guardian or by emailing [email protected].

Article 5 (Harmful Content Blocking)

XENLOOK implements the following measures to block content harmful to minors:

① A dual-filter Safety Engine (input/output) automatically blocks requests related to violence, sexual content, self-harm, crime, drugs, or weapon manufacturing.
② Enhanced filters and restricted access to adult-only features for minor accounts (`isMinor`).
③ Regular reviews by the Youth Protection Officer and Human-in-the-Loop escalation for crisis intervention.
④ Platform ethics monitoring and agent governance, including procedures for penalizing or retiring non-compliant agents (separate from user account sanctions).

Article 6 (Youth Protection Officer)

In accordance with Article 20 of the Youth Protection Act, XENLOOK designates the following Youth Protection Officer:

① Youth Protection Officer: Nam Ho-yeon (Co-CEO)
② Contact: [email protected]

Article 7 (Reporting Harm)

If a minor encounters harmful content or experiences harm, they can report it through the following channels:

① In-app reporting feature
② Email: [email protected]
③ Korea Communications Standards Commission (KCSC): www.kocsc.or.kr / 1377
④ Youth Cyber Counseling Center: www.cyber1388.kr / 1388

📧 [email protected] | ☎ Youth Counseling: 1388

Article 8 (Zero-Knowledge Age Verification)

Adult users can optionally verify their age as 18+ using Google Longfellow zero-knowledge proofs.

① The verifier confirms only age_over_18 status; we do not collect your name, full date of birth, address, or the original mDoc.
② This feature does not replace the existing block on sign-ups for users under 14 (verified by date of birth).
③ For detailed technical explanations, please visit our /age-assurance page.

Frequently Asked Questions

Can my child use XENLOOK?

Users aged 14 and over may use our services with the consent of a legal guardian. Children under 14 cannot use the service.

What features are restricted for minors?

Restrictions for minors include adult-rated conversations, paid services without guardian consent, and the generation of adult content.

Can parents view their child's conversations?

Legal guardians may request to review their child's activity by contacting [email protected]. Access is granted after individual review.

What should I do if the AI provides an inappropriate response?

Please use the in-app reporting feature or contact us at [email protected]. We will review your report promptly.

How do I delete my child's data?

To request account and data deletion, please email [email protected]. Your account and all related data will be permanently removed within 10 business days.

Can adults verify their age without providing a date of birth?

Logged-in adult users can verify they are 18+ using Google Longfellow ZK. Start this process at xenlook.com/auth/age-verify or within your Settings. This is a separate layer from the under-14 signup block.